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Shows how to create and configure service catalog list collector variables to present options to customers when ordering items from the service catalog.
Applies to ServiceNow Geneva and later releases.
Role required: catalog_admin
This video covers:
0:23 Service catalog variables
0:45 Adding a list collector variable to a catalog item
3:26 How the list collector works
4:21 Creating pre-configured filters
5:21 Changing the variable attributes: glide_list and no_filter
6:10 Adding default values to a list collector
For more information on service catalog list collector variables, see:
ServiceNow product documentation:
Service catalog variables: https://docs.servicenow.com/bundle/helsinki-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogVariables.html
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